Covid-19 Resources For Businesses

Resources For Businesses

Move work forward no matter where you are

With the unknown direction of the coronavirus (COVID-19), the Joplin Area Chamber of Commerce is actively working to support the local business community. We have compiled a list of resources to provide general information about the virus and a list of applications that can help employees collaborate effectively, even when they must work remotely.

SBA Disaster Loan Assistance

To apply or learn more:

Eligibility for Economic Injury Disaster Loans is based on the financial impact of the Coronavirus (COVID-19). The interest rate is 3.75 percent for small businesses. The interest rate for private non-profit organizations is 2.75 percent. SBA offers loans with long-term repayments in order to keep payments affordable, up to a maximum of 30 years and are available to entities without the financial ability to offset the adverse impact without hardship.  These loans may be used to pay fixed debts, payroll, accounts payable and other bills that can’t be paid because of the disaster’s impact. Disaster loans can provide vital economic assistance to small businesses to help overcome the temporary loss of revenue they are experiencing.

Facebook Small Business Grants Program currently not taking applications visit the Facebook website to sign up for updates from Facebook.

Missouri Shared Work Program

For Joplin area employers facing workforce reductions due to COVID-19, here is information from the State of Missouri on the shared work program:

Families First Coronavirus Response Act: Employer Paid Leave Requirements | US Department of Labor

The Families First Coronavirus Response Act (FFCRA or Act) requires certain employers to provide their employees with expanded family and medical leave for specified reasons related to COVID-19.[1] The Department of Labor’s (Department) Wage and Hour Division (WHD) administers and enforces the new law’s paid leave requirements. These provisions will apply from the effective date through December 31, 2020.

This site has information regarding paid leave and employer reimbursement via tax credits. Covered employers qualify for dollar-for-dollar reimbursement through tax credits. All qualifying wages paid under the FFCRA. Qualifying wages are those paid to an employee who takes leave under the Act for a qualifying reason, up to the appropriate per diem and aggregate payment caps. Applicable tax credits also extend to amounts paid or incurred to maintain health insurance coverage.

State of Missouri Updates

Per Governor’s Order, no social gatherings over 10 people, no in-dining (drive thru, pickup, or delivery only), and all schools to be closed until at least April 6th.


City Of Joplin Updates

To lessen the possible spread of coronavirus-19 (COVID-19), City buildings will close to the public starting Monday March 23 through April 3, 2020, unless further action is needed to expand the closures. The closures include all City buildings with the exception of the Joplin Health Department as it continues to work with its community partners during this public health emergency.

Citizens can conduct business with the City through email or phone. Below is a listing of the changes that will remain in place through April 3, 2020, unless further action is needed to expand the closures. Information can also be found on the City’s website.

Building Division

  • New Building Permits – New building permits will not be issued, except for emergency situations.  If  emergency situation occurs, please contact Building Division at or call 417-624-0820, ext.521.
  • Building Inspections – Required building inspections pertaining to projects already permitted will continue as normal. The normal 24 hour notice is required and requests may be submitted via email at or by phone 417-624-0820 ext. 521.

City Clerk

  • All City Board and Commissions meetings are cancelled through April 3, 2020.  This will be reevaluated after that date.

Finance Department (Utility Bills)

Monthly utility bills can be paid by:

  1. Phone – Call 417-627-2955. No additional fees apply. This option is available during the public emergency.
  2. Online payment – go to No additional fees apply. This option is always available.
  3. Drop box –  located on the west side of City Hall, 602 S. Main St. Envelopes provided at box and should be used with your payment and statement stub to ensure proper account is credited.

Business license fee – Pay by phone by calling call 417-624-0820, ext. 1242. No additional fees apply. This option is available during the public emergency.

Residents are always welcome to mail their payment to the City of Joplin,

Attn: Utility Billing, 602 South Main, Joplin, Mo., 64801.

For more announcements from the city please visit their website.

Non-Profit Relief Update

United Way of Southwest Missouri and Southeast Kansas officially established a COVID-19 Response Campaign. All funds raised will go directly to support members of their agency partner network who are experiencing decreased revenue due to service disruptions and/or increased demand for services.

The Community Foundation of the Ozarks is committing $1 million in charitable funding to its COVID-19 Response and Recovery Fund to support nonprofit agencies affected by the coronavirus outbreak.

Read Full Press Release

Alter your work environment now to limit employee exposure and for business continuity:

Please physically separate your workforce as best you can. Practice social-distancing of at least six feet and limit team and department meetings.

When/if an employee tests positive for COVID-19, the health department will require you to quarantine that employee AND those with recent direct contact. For your business continuity, it’s very important to separate out your workforce NOW.

Plan for quarantined employees to be unavailable for at least 14 days, the incubation period for COVID-19.

Consider altering employee shifts and schedules to minimize overlaps. For instance, a local warehouse is switching to two teams working three days on and three days off with deep cleaning between team shifts. So when/if an employee tests positive for COVID-19, the direct-contact-quarantined-cluster of employees will be halved.

If you have employees with flu-like symptoms, such as cough or upper respiratory illness, please send them home and have them contact their doctor.

Looking for Ways to Support Joplin Restaurants and Retail Establishments?

Visit to view a directory of local businesses with gift card, delivery, and/or curbside pickup offerings. exists to assist small businesses so that they will be here in the future. This site is for companies in the four-state area who need a place to market and sell their gift cards. More information is available on the sign-up form here:

Articles on Preparing to Work Remotely:

Coronavirus: 6 Tips to Nail Working from Home from the World Economic Forum

Top 13 Tips to Work at Home Amid Coronavirus Concerns from USA Today

Teleworking During the Coronavirus Outbreak from Forbes

Coronavirus: How to Be Productive When Working at Home from The Independent

20 Tips for Working from Home from PCMag

Communication and Conferencing:

Slack can help keep remote teams in contact with searchable conversation histories and organized chat threads. Voice and video call options are available, as well as the ability to share your screen with colleagues.

Zoom’s video-conferencing platform is perfect for remote meetings, conferences, and collaboration. The free plan allows an organization to host up to 100 participants with unlimited one-on-one meetings and 24-7 online support.

ScheduleOnce is a simple online calendar that can help distributed teams share their schedules and book appointments with outside entities. Team members’ calendars can be integrated into email, websites, and other platforms for easy access.

Friday makes it easy to monitor a digital office through surveys, updates, requests, and more. Teams can share their daily and weekly tasks while keeping each other in the loop with one-on-one meetings. Surveys provide feedback from employees which automatically become a visual, digital report.

File-Sharing and Collaboration:

G-Suite offers applications that are similar to Microsoft products and software. Powered by Google, they promote collaboration through file-sharing and easy-to-use products. There are both free options and affordable plans for businesses.

Notion provides an all-in-one workspace for remote teams with free and paid packages. Members can create and collaborate on notes, documents, and media. Information and work guides can be remotely distributed along with spreadsheets and databases.

Project Management: offers customizable templates that allow organizations and teams to track project progress. Automated workflow can assign tasks and projects while personalized data can provide insight to your team’s process. And the program can be integrated with other applications like Slack, Mailchimp, and G-Suite.

Trello makes project management between distributed teams easy with simple tools to track progress on multiple projects, share documents, and create goals and deadlines. There are free and affordable paid plans available.

Asana allows remote workers to track the progress of individual and team projects. Organize tasks with personalized templates, set deadlines and goals for team members, and watch as projects move through each stage of development.   

Basecamp breaks down your organization by department and can keep track of projects through remote collaboration. Message boards, document sharing, and group chats simplify communication while scheduling, to-do lists, and automatic check-ins can help everyone stay on track.

Productivity and Time Management:

RescueTime generates data on your productivity throughout the day by keeping track of how much time you spend on your digital devices. Personalized, visual graphics show what websites, apps, and projects you are spending the most time on. It features free and paid plans as well as team settings.

Time Doctor allows managers to oversee their teams remotely. Features include a time-tracker, reminders to stay on task, personalized data reports, and more. It’s easy to use and can sync with other applications like Trello, Asana, and G-Suite.

Clockify is a free and easy-to-use time-management software. Its timekeeping tools track hours spent on individual projects, allow members to clock in or out, and make members’ activity visible to everyone. Visual breakdowns of data are customized for each team and can be downloaded in a PDF or Excel file.

Virtual Events

Higher Logic is encouraging organizations to go virtual with their events, by offering a free program to support virtual events. This program is being provided at no charge to anyone with events scheduled from April 1st to December 31st of 2020.


Video Resources from the CDC

How to Wash Your Hands from the World Health Organization

How to Protect Yourself from the Coronavirus from the World Health Organization

Business Continuity Plans During the Coronavirus Outbreak from the Alliance Tech Partners

What Missouri Employers Need to Know About the Coronavirus from the Missouri Chamber and BJC Healthcare


Missouri Department of Health public coronavirus guidance hotline number: 877-435-8411